James is a 74-year-old married man from Hertfordshire looking to purchase an annuity. His financial adviser referred him to MorganAsh for help. He had a savings fund of £31,022 – and wished to take £7,755 as tax-free cash. He did not want to take a spouse’s pension.

A medical assessment with MorganAsh established his BMI as 37.1. He was a regular smoker until six months previously. He took one medication for raised blood pressure and a statin for raised cholesterol. He was diagnosed with diabetes four years ago, for which he takes two oral medications (not insulin). He suffers from no diabetic complications. The only other medical history is an arthroscopy to the left knee ten years ago due to an old injury. Family history of close family members includes stroke and Parkinson’s disease. 

The best standard annuity quotation was just £1,668 per annum. Following submission of the detailed medical information to insurance companies, an improved offer from an enhanced annuity quotation of £2,172 per annum was received – some 30% higher than the standard annuity.

The client’s name has been changed to ensure confidentiality.

Our clients say:

Delivering fair outcomes for vulnerable customers inevitably requires the effective use of technology. The MorganAsh MARS tool offers firms an outsource capability and credible solution to achieve that aim and deliver proportionate support and fair outcomes.

Jonathan Warren, head of innovation, Altus