Consumer vulnerability
MARS, the MorganAsh Resilience System, enables firms to better service vulnerable consumers – and demonstrate compliance with the FCA’s Consumer Duty and Ofgem’s vulnerability requirements.
Our clients say:
“The FCA’s vulnerability guidance … will require advisers and providers to understand their customers in far more detail; to better anticipate and avoid foreseeable harms. We need good tech to help us do this. The MorganAsh MARS tool – with its objective ‘resilience rating’ – is a great step to making this transition easier.”