Ella’s story

Although Ella’s recovery from knee replacement surgery went slower than expected, she returned to work.

After three months, Ella’s knee still wasn’t improving. Struggling with severe pain, she needed to take a few days off here and there, just to cope.

Ella spoke to Ashley, a Peace of Mind nurse. Ashley provided the kind of understanding and support that isn’t readily available within the mainstream healthcare service.

Ashley encouraged Ella to be open with her employer about her need to be fully healed, to ensure that enough time could be agreed for her full recovery.

With physiotherapy appointments taking months, Ashley sourced more readily available options. Time off, combined with this physiotherapy, enabled Ella to recover more quickly.

Ella returned to work, finding that MorganAsh had steered her through what had become a protracted experience – opening up more options and cutting her recovery time.

The client’s name has been changed to maintain confidentiality.

Peter Labrow

Head of marketing at MorganAsh. Consumer vulnerability champion. Writer and storyteller. Co-author: Is It News?

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