MorganAsh

Ella’s story

Although Ella’s recovery from knee replacement surgery went slower than expected, she returned to work.

After three months, Ella’s knee still wasn’t improving. Struggling with severe pain, she needed to take a few days off here and there, just to cope.

Ella spoke to Ashley, a Peace of Mind nurse. Ashley provided the kind of understanding and support that isn’t readily available within the mainstream healthcare service.

Ashley encouraged Ella to be open with her employer about her need to be fully healed, to ensure that enough time could be agreed for her full recovery.

With physiotherapy appointments taking months, Ashley sourced more readily available options. Time off, combined with this physiotherapy, enabled Ella to recover more quickly.

Ella returned to work, finding that MorganAsh had steered her through what had become a protracted experience – opening up more options and cutting her recovery time.

Peace of mind

To enquire about our Peace of Mind services, please get in touch.

Our clients say:

“I would comment that I am extremely pleased with the handling of this application from submission to the confirmation of acceptance within a time span of ten days. It clearly demonstrated the efficiency of the telephone interview process which in this case took place within a few days of receipt of the application. I feel that particularly where the applicant is female it is more satisfactory for the client to discuss health and medical background issues as the client feels more comfortable talking to a ‘neutral’ person. Additionally, it takes the responsibility off the intermediary in the knowledge that any non-disclosure does not rest with him/her. I did ask my client in this particular case how she felt about the tele-interview and received a very positive response confirming her entire satisfaction with the process. Thanks, and ‘well done’.”

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