Tele-interviewing
MorganAsh provides a choice of industry-leading tele-interviewing services for insurance providers, using a mix of integrated, intelligent methods which reach beyond the usual online scripts.
Our clients say:
“To meet vulnerability and impending consumer duty requirements, firms need to understand the characteristics of their customers – and be able to manage and report the conduct risk. A move to more structured assessments that can provide consistent and objective data will provide management information that firms can utilise. The resilience rating within the MARS tool would appear to be a positive first step.”