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Training for vulnerability is not enough to meet Consumer Duty, says MorganAsh

| MorganAsh press release

Training frontline staff and advisers to identify and manage vulnerabilities is not enough to meet the upcoming Consumer Duty regulations, a leading vulnerability expert has warned.

Consumer Duty: Sourcing vulnerability data

| MorganAsh in the media

Originally published in The Intermediary

Vulnerability guidance raised the need to assess and consider the vulnerability of consumers. Consumer Duty regulations added the need to evidence that we have assessed these vulnerabilities and can monitor these over the lifetime of the products.

Consumer Duty: From where do you get vulnerability data?

| MorganAsh press release

Many firms implementing Consumer Duty find that they struggle with the need to evidence the vulnerability of their customers.

MorganAsh brings new upgrades to MARS vulnerability tool ready for Consumer Duty

| MorganAsh press release

With just a few months to go until Consumer Duty comes into force, MorganAsh has announced a raft of new upgrades to its vulnerability tool for advisers.

How understanding vulnerability data could help resolve life cover challenges

| MorganAsh press release

A recent report by Swiss Re ‘Life Cover Payouts – under the microscope’ revealed some challenges for new and existing life policies. An increased understanding of customers’ vulnerability required under Consumer Duty regulations could help to resolve these potential harms.

Comment on FCA's multi-firm review for Consumer Duty

| MorganAsh press release

As the FCA multi-firm review highlights areas of focus for firms implementing Consumer Duty, we have a comment from Andrew Gething, Consumer Duty expert and managing director of MorganAsh.

Key demonstrates good vulnerability assessments with MorganAsh to lead later life sector on vulnerability

| MorganAsh press release

Key Later Life Finance, the UK’s largest equity release advice firm, has seen positive results from its vulnerability assessments, with the help of MARS from MorganAsh.

Foresters Financial achieves 99.99% claim pay-out rate with the help of MorganAsh

| MorganAsh press release

In the UK, Foresters Financial, the mutual financial services organisation, has achieved an outstanding claim pay-out rate of 99.99 per-cent for critical illness and income protection, with the help of wellness specialist MorganAsh.

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