A recent report by Swiss Re ‘Life Cover Payouts – under the microscope’ revealed some challenges for new and existing life policies. An increased understanding of customers’ vulnerability required under Consumer Duty regulations could help to resolve these potential harms.

As the FCA multi-firm review highlights areas of focus for firms implementing Consumer Duty, we have a comment from Andrew Gething, Consumer Duty expert and managing director of MorganAsh.

Key Later Life Finance, the UK’s largest equity release advice firm, has seen positive results from its vulnerability assessments, with the help of MARS from MorganAsh.

In the UK, Foresters Financial, the mutual financial services organisation, has achieved an outstanding claim pay-out rate of 99.99 per-cent for critical illness and income protection, with the help of wellness specialist MorganAsh.

MorganAsh, the leading support services provider, and Moneyhub, the market leading Open Finance, Open Data, and payments platform, are working together to strengthen the ability of firms to understand, monitor and deliver good outcomes for vulnerable customers, in-line with the requirements of Consumer Duty. 

Key has agreed to work collaboratively with MorganAsh on a pilot scheme to use its new adviser tool to support later life lending advisers in identifying, assessing and managing client vulnerability.

MorganAsh, the specialist data supplier allowing firms in the financial services sector to manage consumer vulnerability and meet regulatory requirements, today announced a new partnership with Infiinian. Its new partner, Infinian, is a leading provider of lending insights and data analytics for the consumer finance sector.

St. James’s Place (SJP) has today announced partnerships with fintech solutions providers Comentis and MorganAsh to help its XX Partners identify and better support financial vulnerability among clients.

Leading support services provider MorganAsh has integrated the Vulnerability Registration Service (VRS) with its own innovative MARS resilience tool, making vulnerability assessment easier and more reliable for firms in the financial services sector.

MorganAsh, a leading support services provider to the financial sector, has launched a groundbreaking, consumer vulnerability assessment tool. By providing an objective ‘resilience rating’ similar to a credit score the new tool makes evaluating consumer vulnerability far easier.

MorganAsh, a leading support services provider to the financial sector, has launched a groundbreaking, consumer vulnerability assessment tool. By providing an objective ‘resilience rating’ similar to a credit score the new tool makes evaluating consumer vulnerability far easier.

The FCA is beginning to “flex its muscles” with notices issued to firms needing more data on vulnerability - a Consumer Duty expert has warned.

The team at MorganAsh has announced further upgrades to its new adviser tool to help businesses better manage and evaluate consumer vulnerability.

Since March 2020, when full lockdown was implemented in the UK, there has been growing speculation about the current and long-term effects on people’s health – and how this will affect both the individual’s well-being and the functioning of the workplace.

While clearly this is a challenging time for the care community, we are pleased to report the success of the CFP portal in processing quotations.

Driven by the pressure put on the healthcare system by the COVID-19 crisis, the UK’s insurance industry, led by the Association of British Insurers, recommended that insurers reduce or cease the number of general practitioner reports being requested. This creates an obvious issue, since obtaining a general practitioner report is still often a key step in issuing some insurance policies.

MorganAsh, leading provider of support services for the financial sector, has launched a new digital portal to modernise the data gathering and application processes for Care Fees Plans.

Generali, a provider of Group Risk products to UK-based multinationals, has extended its partnership with MorganAsh, a leading provider of care and tele-health solutions, to add the MorganAsh Care Navigator service to the range of employee benefits it offers to UK companies.

MorganAsh, a leading provider of tele-health and fintech solutions, has launched a new service to help banks and building societies ensure they meet regulatory requirements around the treatment of vulnerable customers.

MorganAsh is one of twelve companies selected for the shortlist for the Innovating for Ageing awards.