The FCA’s guidance on Consumer Duty and customer vulnerability

Written By Peter Labrow

A Consumer Duty webinar and round-table discussion looking at customer vulnerability and why this, and the FCA’s guidance on Consumer Duty, is important – with Keith Richards, Chris Jones, Jonathan Warren and Andrew Gething.

Peter Labrow

Head of marketing at MorganAsh. Consumer vulnerability champion. Writer and storyteller. Co-author: Is It News?

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Meeting FCA guidance on vulnerable customers – part 2