Peace of Mind
Most well-being services look good but actually fail to deliver on their promises. Critically, they leave clients responsible for their progress and, consequently, people tend to fall through the cracks. They also may be delivered professionally but often lack empathy – a vital ingredient when someone is in need of help.
Peace of Mind is the collective name for a group of services provided by MorganAsh – designed to meet people’s needs in a more sympathetic and caring way than many traditional services. Staffed by experienced healthcare professionals – qualified nurses – our Peace of Mind services help people to achieve faster, better outcomes. Our ethos of ‘ownership’ means that people don’t stall or falter as they work towards resolution, because they are supported all of the way.
- Staffed by qualified nurses, whose role is to ‘own’ each case until it is resolved.
- Each case has an assigned, dedicated nurse.
- A proven balance of empathy and expertise.
- Unbiased, informed advice with clear explanations.
- Signposting to practical help and support.
- We simplify the complicated.
- Better, faster outcomes.
- Someone to trust and lean on.
- We explore issues and needs in depth, to arrive at ‘best fit’ solutions.
Peace of Mind services are highly personal. We work with people to help uncover their exact needs – and then build a solution around those. They are designed to save people from ‘standard’ services where the only help they can get is via an online form or call-centre employee – or from the monumental task of sifting through online information and bureaucratic red tape.
Peace of Mind delivers the kind of help that only experienced nurses can provide – because our support teams consist only of fully qualified nurses. They’re highly experienced, not just in terms of medical knowledge and understanding, but also in their ability to empathise with the situations of others.
They get to know each and every one of our customers. They learn about the person’s needs, their personal situation, the care they’re getting and the support they receive – so that we can provide exactly the right help and guidance in every case. They understand that people aren’t identical; that everyone’s needs are different. They work with people to help, to provide the kind of support that can be missing from more mainstream services.
We help people find care homes, or care at home, for loved ones. We help people to get their lives moving again after an accident, or serious physical or mental illness. We listen. We understand. We help.