Upcoming webinars

Overcoming conflicts of GDPR and Consumer Duty
May
29

Overcoming conflicts of GDPR and Consumer Duty

This webinar explores the intersection of Consumer Duty and GDPR, focusing on the data storage and privacy issues businesses must navigate to be compliant. We will explore the key challenges firms face in managing vulnerable customer data, discussing the types of data that need to be stored, and the permissions required.

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Vulnerable customer information, quality and data integrity
Jun
19

Vulnerable customer information, quality and data integrity

Maintaining accurate and up-to-date vulnerable customer data is a challenge. Over time, databases naturally degrade, with information becoming outdated because of life events like address changes, marital status shifts, or death. This decay is critical for vulnerable customers. Missing or incorrect data can lead to a loss of contact, potentially resulting in preventable harm and a failure to provide necessary support.

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